You're Covered For Satisfaction.
When your vehicle is refinished at a certified
R-M collision repair center, your piece of mind is
assured. We guarantee that your paint repair or complete paint job will last for as long
as you own your car. Or we will fix it for you.
That is more than a
promise.
Your R-M Refinish Warranty protects you with a written
Lifetime Warranty on selected R-M products. It covers
failure from cracking, hazing, chalking, fading, or peeling. We use only R-M refinish products manufactured by BASF,
a world leader in automotive coatings for both automotive manufactures and the collision
repair industry.
In the event of the appearance of any defects
covered by the R-M Refinish North American Warranty,
the certificate holder must take the vehicle to the BASF
certified R-M Warranty Center that did the work, for
an inspection of the defect. This inspection will be carried out by the shop and a BASF Technical Sales Representative, to determine if the
concern is covered by the warrantee.
You're Covered For Quality
With R-M
automotive paint systems, you have the world wide resources of BASF
behind you. Our products are tested in the Harshest, most demanding settings throughout
North America. You can count on top quality Appearance and performance.
Some shops may save a few dollars by using a
verity of refinish products. But when it comes to long-term durability, they can end up
costing you. That is why BASF Warranty shops use only R-M products, formulated for maximum performance and
designed to work together as a total system.
Best of all, R-M
products are manufactured by BASF. They use the same
pigments and coordinated chemistry that make up the factory finishes applied to many of
the finest cars in the world.
When it comes to the finish on your vehicle,
it pays to stay with a leader. Demand the finish that has you covered for quality:
Insist on R-M.
Product Guarantee
You're Covered For
Workmanship
The R-M
Refinish Warranty is available only to trained painters at certified collision repair
centers. Both the painter and the repair facility must be certified to participate in the
program.
Painting professionals receive special factory
training. Each facility is evaluated carefully for professionalism, reliability, proper
equipment, safe procedures and consistently high performance.
These high standards are necessary to avoid
finish failures that could be caused by improper application procedures, inferior
materials, or both. At certified R-M Warranty centers,
painters use only approved products and procedures, right on down the line. When it comes
to workmanship, you're covered with R-M.
The Lifetime Refinish warranty is available on
the R-M Diamont and HS SOLO systems, ask to see the R-M Warranty.
If you have moved, please contact BASF for assistance in having your warranty honored.
You will find us all across North America by
calling 1-800-255-3212 Box 7379.
Maintenance
Here is how to keep your
new R-M finish looking its best:
Wash your vehicle regularly using only clear
water for the first thirty days. After thirty days, a mild dish detergent or soap and
water can be used to remove road film. Avoid using harsh detergents.
Rinse with clear water. Dry with a chamois
or soft cloth.
It is unlikely that your new R-M finish will ever require waxing. Avoid the use of any
wax for at least three months.
Avoid spilling gasoline on your finish. In
the event of a spill, allow the fuel to evaporate for one hour. Wash spill with a mild
dish detergent and water, then rinse.
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